Welcome to UniqueLove Support and Services LLC (ULSS)
We value diversity and inclusion, and we proudly serve people of all races, cultures, backgrounds, genders, and abilities with dignity and respect.
Frequently Asked Questions
Answers To Common Questions
What geographic areas do you serve?
We primarily serve individuals and families throughout the Middle Tennessee region, including Nashville and surrounding counties. If you are unsure if we cover your specific area, please contact our intake specialist.
What exactly is the Katie Beckett Program?
The Katie Beckett program is a specialized Tennessee waiver for children under 18 with complex medical or developmental needs. It allows children to qualify for Medicaid regardless of their parents' income, ensuring they get the high-level care they need at home.
Do you provide 24/7 care or just scheduled visits?
We offer flexible care plans tailored to your needs. This ranges from a few hours of Personal Assistance or Respite care to more intensive Family Model Residential supports that provide round-the-clock supervision.
Does your agency provide transportation for appointments?
Yes. Individual Transportation is one of our core services. We ensure our clients can safely and punctually reach medical appointments, therapy sessions, and community participation events.
What insurance plans and waivers do you accept?
We work with various state-funded programs including TennCare, DIDD, and the Katie Beckett Waiver. We also accept private pay. If you have a specific waiver or insurance question, we are happy to help you navigate your coverage options.
How do I start the referral process for a loved one?
Getting started is simple. You can click the "Submit a Referral" button on our website to fill out our secure form, or call us directly. Our intake team will guide you through the assessment and paperwork required to begin services.
What is the difference between Supported Living and Semi-Independent Living?
Supported Living is designed for individuals who need significant daily help to live in their own homes. Semi-Independent Living is for those who are nearly autonomous but need "check-in" support to manage safety and community life successfully.
How are your caregivers and support staff vetted?
Every member of the UniqueLove team undergoes a rigorous screening process, including comprehensive background checks, credential verification, and ongoing training in person-centered care and safety protocols.
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